" Our focus is to ensure that our customers needs are met and we will achieve this through the quality system complying with the requirements of the ISO 9002 standard, we therefore believe that the achievement of this listing is proof of our commitment to quality and service excellence."
- Mr D.C. Buckingham

The face of the footwear industry in Southern Africa has changed dramatically over the years and the greatest challenge facing companies today is to become more efficient, more responsive and more competitive. Quality Assurance is an important factor in achieving this therefore in 1998, Royal Adhesives acquired certification of ISO 9002 providing products manufactured to the most stringent quality standards and high level of customer satisfaction. Audited each year, Royal Adhesives' operating system is continuously improved to enhance quality products, strict manufacturing procedures, service excellence and complete customer satisfaction.